Premium remote support for growing businesses

We specialise in recruiting for construction, tradies, dental practices, and online businesses.

We work with small to medium size businesses,  placing experienced remote professionals that understand you, your business and your industry. 

Whether you need help with operations, customer service, marketing, or bookkeeping, we find team members who fit your business and communication style.

Our professional benchmark

Every team member we place meets the following minimum  requirements:

  • 4+ years remote work-from-home experience
  • 4+ years in their field of expertise –Highly proficient in English (written and spoken)
  • Reliable internet and workspace setup
  • Meets or exceeds our MatchSense(™) benchmark

Our talent has experience IN

Available Professional Roles

Click each role to expand and explore tasks and responsibilities

The backbone of your business operations

Your remote hire handles all the essential admin and operational tasks that keep things running smoothly. Think of them as your personal business coordinator who ensures that nothing falls through the cracks.

Key Responsibilities:

  • Email management and response coordination
  • Calendar scheduling and appointment coordination
  • Document preparation and data entry
  • Client communication and follow-up
  • Travel arrangements and logistics
  • Basic bookkeeping and invoice processing
  • Vendor communication and coordination
  • Filing and database management

Perfect for:
Business owners drowning in daily administrative tasks who need reliable, professional support to regain focus on growth activities.

Your strategic, right-hand professional

Your trusted partner who anticipates your needs and handles your busy schedule, and keeps you organisedn so you can focus on the high-level stuff. They literally become an extension of you.

Key Responsibilities:

  • Complex calendar and meeting management
  • Executive communication and correspondence
  • Project coordination and follow-through
  • Travel planning and expense management
  • Client relationship management
  • Meeting preparation and note-taking
  • Confidential document handling
  • Strategic planning support

Perfect for:
Business leaders who need sophisticated support managing multiple priorities, client relationships, and strategic initiatives.

Your professional voice for client relationships

The friendly, knowledgeable face of your business ensures every customer interaction reflects your values and standards. They turn customer service from a time drain into a competitive advantage.

Key Responsibilities:

  • Phone and email customer support
  • Order processing and tracking
  • Complaint resolution and follow-up
  • Customer database management
  • Live chat support
  • Returns and refund processing
  • Customer satisfaction surveys
  • Basic technical support

Perfect for:
Growing businesses that need consistent, professional customer service support without the overhead of having an onsite team.

Your growth partner

Dedicated to finding and nurturing new opportunities, your sales and lead generator keeps your pipeline active while you focus on closing deals and serving customers..

Key Responsibilities:

  • Lead research and prospecting
  • CRM management and data entry
  • Follow-up call scheduling
  • Sales pipeline management
  • Proposal preparation and tracking
  • Client onboarding coordination
  • Sales reporting and analytics
  • Market research and competitor analysis

Perfect for:
Business owners who need consistent lead generation and sales support to grow revenue without being tied to their desk.

Your financial specialist

Your meticulous financial partner who keeps your books accurate and up-to-date, providing the clarity you need to make informed business decisions.

Key Responsibilities:

  • Daily transaction recording
  • Invoice creation and management
  • Expense tracking and categorisation
  • Bank reconciliation
  • Accounts payable and receivable
  • Financial reporting and statements
  • Tax preparation support
  • Payroll processing assistance

Perfect for:
Business owners who need consistent and accurate financial support.

Your cost estimator

Combines accuracy and practicality to give every project a strong foundation. They deliver reliable cost estimates and technical building plans, helping you save money, reduce risks, and keep projects on track.

Key Responsibilities:

  • Delivering accurate cost estimates, BOQs, and tender documents.
  • Researching material, labour, and subcontractor costs.
  • Producing and reviewing 2D/3D drawings and technical plans.
  • Coordinate with architects and suppliers to align designs with budgets.
  • Updating estimates and plans as project requirements evolve.
  • Identifying cost-saving opportunities without reducing quality.
  • Keeping organised records of costs, suppliers, and subcontractors.
  • Preparing reports and risk assessments to give clear insights.

Perfect for: 

Residential builders and construction companies who need reliable support with cost management and drafting, helping ensure projects run smoothly and budgets stay accurate.

Your online store expert

Your dedicated e-commerce professional that ensures your online store runs like clockwork, from product listings to customer fulfillment.

Key Responsibilities:

  • Product listing and inventory management
  • Order processing and fulfillment coordination
  • Customer service for online sales
  • Website content updates
  • Marketplace management (Amazon, eBay, etc.)
  • Inventory tracking and reordering
  • Shipping coordination and tracking
  • Return and refund processing

Perfect for:
Online retailers who need dedicated support managing their digital storefront and customer experience.

Your social media strategist

Your strategic social media professional who not only manages your presence, but develops the strategy and executes to drive real business results.

Key Responsibilities:

  • Social media strategy development
  • Content planning and calendar creation
  • Advanced graphic design and video editing
  • Community building and engagement strategy
  • Paid advertising campaign management
  • Analytics and performance reporting
  • Influencer partnership management
  • Brand voice development and maintenance

Perfect for:
New and established businesses that are ready to elevate their social media presence.

Your growth partner

Dedicated to finding and nurturing new opportunities, your sales and lead generator keeps your pipeline active while you focus on closing deals and serving customers..

Key Responsibilities:

  • Lead research and prospecting
  • CRM management and data entry
  • Follow-up call scheduling
  • Sales pipeline management
  • Proposal preparation and tracking
  • Client onboarding coordination
  • Sales reporting and analytics
  • Market research and competitor analysis

Perfect for:
Business owners who need consistent lead generation and sales support to grow revenue without being tied to their desk.

Your online marketing professional

Your strategic marketing partner who develops and executes comprehensive digital campaigns that actually drive leads and sales.

Key Responsibilities:

  • Digital marketing strategy development
  • Email marketing campaign creation and management
  • SEO optimisation and content marketing
  • Pay-per-click advertising management
  • Marketing automation setup and optimisation
  • Lead generation funnel creation
  • Analytics and ROI reporting
  • Marketing budget management

Perfect for:
Growing businesses that need comprehensive digital marketing expertise to scale their online presence and lead generation.

Your brand storytelling specialist

Your skilled wordsmith captures your brand voice and creates compelling content that connects you with your audience.

Key Responsibilities:

  • Blog writing and content creation
  • Website copy development
  • Email marketing content
  • Social media captions and posts
  • Product descriptions and sales copy
  • SEO content optimisation
  • Brand messaging development
  • Content strategy and planning

Perfect for:
Businesses that need consistent, professional content to engage their audience and support their marketing efforts.

Your visual brand expert

Your creative professional brings your brand to life (visually), ensuring every piece of marketing material looks polished and professional.

Key Responsibilities:

  • Brand identity and logo design
  • Marketing materials and brochures
  • Social media graphics and templates
  • Website design elements
  • Print design and layout
  • Presentation design
  • Infographic creation
  • Brand guideline development

Perfect for:
Businesses that need consistent professional visual content for the fraction of the cost of a full-time local designer.

Your visual brand expert

Your creative professional brings your brand to life (visually), ensuring every piece of marketing material looks polished and professional.

Key Responsibilities:

  • Brand identity and logo design
  • Marketing materials and brochures
  • Social media graphics and templates
  • Website design elements
  • Print design and layout
  • Presentation design
  • Infographic creation
  • Brand guideline development

Perfect for:
Businesses that need consistent professional visual content for the fraction of the cost of a full-time local designer.

Your technology and systems expert

Your reliable tech professional keeps your digital tools running smoothly and helps you leverage technology for business growth.

Key Responsibilities:

  • Website maintenance and updates
  • Software setup and integration
  • Technical troubleshooting and support
  • Database management and optimisation
  • Automation setup and workflow creation
  • Basic web development and customisation
  • System backup and security management
  • Technology training and documentation

Perfect for:
Businesses that need reliable technical support without the overhead of hiring onsite full-time IT staff.

Your strategic operations leader

Thinking like a business owner and executing like a manager, your operational strategist sees the big picture and ensures all the moving parts of your business work together seamlessly.

Key Responsibilities:

  • Team coordination and project management
  • System development and optimisation
  • Strategic planning and implementation
  • Performance tracking and reporting
  • Vendor and contractor management
  • Process documentation and improvement
  • Leadership and team development

Perfect for:
Established businesses ready to scale operations with strategic operational support and systems building..

Need a combination of skills?

 We can create hybrid roles like Executive Assistant/Bookkeeper or General Admin/Social Media – perfectly aligned to your business needs.

Not sure which role fits your needs?

Know what you need and would like a quote?

Please complete our intake form for a custom quote.

Still have questions?

 Our FAQ section covers everything from pricing to process.