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What We Do

Here is a sample list of what we can do for you:

Manage Projects

  • Creation of a project plan, including timeline, process, people and other resources
  • Setup and maintenance of an online project management tool
  • Delegating details of the project to various team members
  • Communication of project status and ongoing details to all players
  • Following-up with players as necessary to ensure that “stuff gets done” on time
  • Managing the budget for the project
  • Handling challenges for the project as they arise, with a focus on finding a solution quickly

Manage Team

  • Identify team needs based on current business goals and projects
  • Create measures of success for the role
  • Determine what type of specialist would be the best fit
  • Craft job posting/details
  • Blast opportunity out there via various networks
  • Filter initial responses and review portfolios
  • Setup interviews
  • Narrow choices after initial interviews and request proposal
  • Setup second interview (if necessary)
  • Check references from other clients
  • Review proposals from preferred candidates
  • Making the offer to selected candidate
  • Ensure there is a signed contract in place for all hires
  • Create communication plan with new team members
  • Get them proper information and/or training for their role
  • Regular reporting on measures of success for their role 90 Day Review (for long term) or End of Project Review (for project only)
  • Keeping the team motivated in their work
  • Handling team challenges as they arise
  • Managing the team budget and expenses

  • Manage Operations

  • Review of the key systems needed to run a business, including customer service, billing, communication, back-ups, marketing, follow-up and delivery
  • Creation of processes, tools and players for key systems within the business
  • Implementation of automated business tools & software to manage various systems
  • Creation and maintenance of your
  • Standard Operating & Procedures (SOP) Guide Management of all client payments and collections process
  • Management of systems access and login information
  • Ensuring there is an effective backup system in place for all information (including the business owner’s computer!)
  • Establish decision making guidelines for team members

  • Tracking Metrics

  • Keeping track of key statistics for the business on a weekly & monthly basis
  • Setting up a reporting system that includes what to track
  • Analysing metrics and discussing trends/patterns with business owner

  • Manage your Revenue Streams

  • Manage the production and completion of revenue streams including:
    • Books & workbooks
    • Multimedia products
    • Membership programs
    • Virtual Events
    • Live Events
    • Coaching Programs
  • Manage the setup of any applicable tools or software for different revenue streams (i.e.: setting up a membership site using WordPress)
  • Manage the deliverability of revenue streams (i.e.: setting up a download page for an ebook)
  • Ensure customer service is in place to support each revenue stream
  • Ensure that systems are in place so that new clients get immediate access to their purchases
  • Setup of fulfilment for any tangible/shippable items
  • Manage the ongoing maintenance of revenue streams 
  • Review revenue streams on a regular basis to look for outdated information or opportunities to refresh/relaunch

  • Manage your Website

  • Review content on all websites to look for outdated or incorrect information
  • Managing all updates to website content (either themselves or by hiring a technical VA)
  • Managing the creation of any new websites
  • Finding and managing web/blog designers, graphic designers and copywriters as required
  • Setting up everything “behind the subscribe button” for list building
  • Setting up everything “behind the buy button” for purchases
  • Testing all links, forms and buy buttons on the website to look for errors and inconsistencies
  • Ensuring Google Analytics (or some other statistics program) is in place on all websites
  • Ensuring the social media applications/plugins are in place
  • Sourcing testimonials for inclusion on web pages (as required)
  • Setting up a store page that lists all your products/offerings

  • Manage your Affiliate Program

  • Work with business owner to establish details for their affiliate program
  • Setting up the affiliate program in the shopping cart
  • Setting up a resource page for affiliates
  • Coordination of promotional materials for various promotions
  • Keeping in touch with affiliates to advise of upcoming promotions
  • Follow-up with affiliates as needed to support their promotions
  • Managing payment of affiliates

  • Manage your JV Partnerships

  • Managing the implementation of any JV partner projects
  • Creating the project plan for JV partner projects
  • Coordinating with members of the JV partner’s team Communicating key details to the players involved
  • Following-up with JV partners and/or the business owner as needed to bring the project to life

  • Managing Speaking Engagements

  • Preparation of Speaking Kit
  • Reviewing speaking requests on behalf of the client
  • Confirming details of speaking agreement
  • Coordinating details with Host Managing Travel Preparation of all speaking materials in advance
  • Ordering of any products to be sold on-site Onsite management (as required)

  • Manage your Marketing Implementation

  • Managing the day-to-day implementation of the business owners marketing strategy, which could include:
    • Affiliate (Joint Venture) Marketing 
    • Article Marketing 
    • Audio/Video Marketing
    • Email Marketing
    • Publicity & PR 
    • SEO & Pay per Click Marketing
    • Social Media
    • Speaking Engagements
    • Traditional “offline” Marketing
  • Establishing a team to take care of the ongoing marketing activities (as required)
  • Reviewing autoresponders and follow-up sequences on a regular basis (for outdated information and accuracy)
  • Reviewing up-sell opportunities in the buying process
  • Reviewing pink spoon “freebies” for refreshment

  • Free Up the Business Owner

  • Reviewing where the business owner is spending their time
  • Proactively taking stuff off the business owner’s plate that they don’t need to do (and might not realise they can let go of)
  • Acting as gatekeeper on behalf of the business owner
  • Creating an email management system for the business owner
  • Setting up a scheduling system for the business owner
  • Setting up Password Management

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